Frequently Asked Questions

Welcome to the FAQ for F-Class Laser Academy. This is not a traditional support page - it’s our way of answering every question we can imagine, because this product is the first of its kind: true long-range, ballistic-based training indoors with your own rifle and scope. There’s no Google search or AI answer for it yet, so we’re committed to being transparent, supportive, and inspiring as you explore what’s possible with this new era of laser dry-fire training.

Q: Why practice indoors when the real range is available?
A: Live fire is essential, but it’s often limited by cost, travel, and range access. F-Class Laser Academy provides a realistic indoor setup using your own rifle, scope, and scaled NRA targets. Each shot replicates the same ballistic conditions found on the range, building real precision without ammunition or scheduling constraints. Training indoors reinforces muscle memory, stability, and mental consistency - so when you return to live fire, you perform with greater confidence and control.

Q: What is the F-Class Laser Academy Training Kit?
A: The Training Kit is an all-in-one system that lets you use your own rifle and scope for long-range dry-fire practice indoors. It includes a precision laser cartridge, a scope focus adapter, universal adapter rings, a tripod with phone holder, and a set of scaled NRA F-Class targets. The kit recreates 300-1000 yard scenarios within an 8-yard space, allowing you to refine shot execution, consistency, and control - without live ammunition or range time.

Q: How is this different from regular dry-fire training?
A: Traditional dry fire involves pulling the trigger with an empty chamber and is useful for trigger control, but it offers little objective feedback. F-Class Laser Academy captures each trigger pull with a precision laser cartridge and scope adapter, records exact placement, and delivers real-time spotter audio plus post-session statistics in the app. That feedback turns repetition into structured practice by showing where shots land, what corrections were made, and how performance trends over time.

Q: How does the F-Class Laser Academy differ from other laser dry-fire systems?
A: Most laser dry-fire tools are made for basic hit detection or casual game-style shooting and are not built for precision rifles or authentic ballistic structure. F-Class Laser Academy is purpose-built for long-range training. It uses your own rifle and scope with a precision laser cartridge, a scope adapter, and scaled NRA F-Class targets. Scoring follows official F-Class rules, and every session provides detailed shot analysis and performance tracking. The system also connects to Apple Game Center with Leaderboards that compare results by target distance and difficulty level in two modes: Compete with Friends and Worldwide. The outcome is consistent, measurable feedback that improves confidence and live-range performance from 300 to 1000 yards.

Q: Do I need to be an experienced shooter to use it?
A: No. The F-Class Laser Academy is built for both beginners and experienced marksmen. Progressive training levels guide you from fundamentals to advanced skills so you start with consistency and add complexity as you improve. The system supports competitors who need to stay sharp, precision shooters who want to refine DOPE and group discipline, hunters who want confident first shots, and recreational users seeking structured practice at home. The kit and app scale with your needs, allowing you to train at a pace that fits your experience.

Q: Is this suitable for all experience levels?
A: Yes. Level 1 focuses on precision and consistency, requiring 120 shots and at least a Marksman-class result before advanced levels unlock. The program then introduces ballistic drop, wind drift effects, and customizable rifle profiles so new shooters can build skills progressively while experienced competitors refine precision and discipline. The structure mirrors official F-Class qualification standards, ensuring every user trains with purpose and measurable results.

Q: Can this system truly help me hit real targets downrange?
A: Yes. Indoor training with F-Class reinforces the same fundamentals used on the live range: consistent aim, trigger control, shot timing discipline, and DOPE-based adjustments. The system delivers instrument-level precision of about 0.05 MOA, and when you enable the app’s ballistic features it applies your DOPE and official scoring logic so practice transfers to live fire. Stage-style sessions and Leaderboards introduce performance pressure and motivation that mirror match conditions.

Q: What makes it “F-Class”?
A: F-Class Laser Academy follows the official NRA USA F-Class handbook. Scaled targets preserve the same ring geometry and scoring logic used in matches, and the app applies authentic scoring calculations so each shot is recorded and displayed like a real F-Class scorecard. It also simulates target pull-downs, visual scoring disks, and patch markings for realistic shot tracking. Your training data: scores, X-counts, qualification progress, and trend graphs, - are monitored under the same rules, allowing at-home sessions to translate directly into match-style performance.

Q: Do I need special equipment to start training?
A: No. All you need is your rifle and scope, the F-Class Training Kit (laser cartridge, scope adapter, targets), and an iPhone or iPad. A well-lit room and about eight yards of unobstructed space are enough. Think of it like driving a Ford F-150 on a Formula 1 track: you are not in a race car, but you can learn the lines, feel the track, and develop skills that matter when you step up to more specialized equipment.

Q: How precise is indoor training compared to a real 1000-yard range?
A: On a 1000-yard range a typical “tea plate” target is about 4.75 inches across; scaled for an 8-yard indoor setup it becomes a tiny fraction of an inch. The app tracks shot placement at instrument-level precision (around 0.05 MOA), while official F-Class X-ring tolerances are an order of magnitude larger (about 0.5 MOA). That means indoor sessions measure and train shot placement well inside the X-ring, so consistent indoor practice transfers directly to tighter groups and better live-fire results.

Q: Where can I learn the official rules that F-Class Laser Academy is based on?
A: F-Class Laser Academy is built around the NRA F-Class competition framework, including target geometry, scoring rings, qualification stages, and tie-breaking rules. For a complete reference, consult the https://competitions.nra.org/media/10006/2025-f-class-rulebook.pdf . Reading the rulebook is useful at any level: it explains scoring, class progression, equipment requirements and restrictions, and how match procedures work. Live-range competition can be costly and limiting, and the Laser Academy lets you practice the same match structure and rules at home for a fraction of the effort and expense.

Q: What qualifies a competitor for classification?
A: A competitor is classified after completing at least 120 recorded shots that meet the NRA F-Class qualification standards for accuracy and consistency. In F-Class Laser Academy, this classification is for training purposes only and does not replace official NRA certification. After the first 120 shots are saved across single or combined targets, shooters can enter the Worldwide Competition, which features multiple difficulty levels across various distances. Some leaderboards accept only competitors within the required class range.

Q: Do F-Class tournament/league scores count immediately toward classification?
A: No in real tournament/league scores count only after all scores for that event are reported. F-Class Laser Academy for training purposes will count your last 20-shots to place it on Leaderboard with your Friends or Worldwide.

Q: How does NRA F-Class reclassification upward work?
A: NRA reviews a competitor’s most recent 120 reported shots fired after the tournament where the current class was earned; if the average justifies it, they’re moved up.

Q: How is NRA F-Class downward reclassification handled?
A: Downward reclassification requires a written request by the competitor and at least 180 reported shots fired after the current classification’s effective date; averages determine the change.

Q: If I’m reclassified downward in NRA F-Class, can I regain the old class?
A: If you regain the vacated class, you will not be reclassified below it again.

Q: Who records the scores for classification purposes?
A: NRA Headquarters records all scores that qualify for classification. In F-Class Laser Academy the App will record the scores for qualification purposes at two different dimension: One is the Performance Dashboard that will record continuous progress accross all your trainings to show you updated trends and class after every Stage completed. Second is the Qualification & Trending reports that saved your data for every particular Target distance and difficulty level for deep analysis and advanced data.

Q: Why does your qualification differ from the NRA F-Class handbook?
A: We are not affiliated with NRA. We respect and inspired by NRA F-Class rules and implemented their Class measures into our training metric for motivational tracking progress, not an official NRA classification.

Q: How much space do I need to train indoors?
A: You’ll need about eight yards, or roughly twenty-four to twenty-six feet, measured from your scope’s turret knobs to the target. The system allows a small margin of about twelve inches either way, which makes setup flexible for most home layouts. You can often find the distance by linking rooms, for example from a living room into a hallway, from a kitchen through an open garage door, or across a basement or patio. Some users set up from a living room into a walk-in closet or from a workshop doorway across open floor space. If you can clear about twenty-five feet of unobstructed view in a straight line, you have the distance needed to bring long-range training indoors.

Q: What equipment do I need besides the training kit?
A: At minimum you need your rifle with a mounted scope and an iPhone or iPad. Optional accessories that improve the experience include a big-screen TV, projector or PC monitor with HDMI for full-screen practice, speakers or headphones for clearer virtual spotter calls and scoring audio, an Apple Watch for instant visual shot feedback on your wrist, and a spotting scope to view the phone display from across the room. These extras are not required but make the setup feel closer to a live match environment.

Q: Does it work with Android devices?
A: Currently, F-Class Laser Academy is available only for iPhone and iPad. Developing Android support takes more effort because of the wide range of camera hardware and processing differences between devices. Many Android models do not meet the technical requirements needed to operate reliably with F-Class Laser Academy. Based on customer feedback, many Android users choose to get a spare Apple device, such as an older iPhone or a multi-use iPad, dedicated to training. No service plan, contract, or internet connection is required, and the same device can also be used for other favorite apps like golf, fishing, or hunting utilities.

Q: Can I use any smartphone, or are there hardware requirements?
A: F-Class Laser Academy runs on iPhone and iPad with iOS 14 or later. The rear camera must have a clear, steady view of the target for accurate tracking. No internet connection is required for daily use, and many shooters dedicate a spare device solely to training. As long as the device continues receiving Apple updates, it will operate reliably. Once update support ends, compatibility cannot be guaranteed.
We recommend the iPhone SE (Gen 2, 2022 or newer) or iPad mini (iOS 17 and up), both proven to be affordable and dependable in extended testing. F-Class Laser Academy is not available for Android at this time because the wide variety of hardware and camera systems limits development to only a few models that meet the required technical standards.

Q: Are there any specific lighting setup rules I should follow?
A: Yes. For consistent tracking, avoid strong light behind the shooter and do not allow direct sunlight to shine into the camera. Keep the target area free of moving shadows and remove or cover reflective surfaces near the target plane, such as mirrors, glass doors, or TV screens. Mount the target securely against a light-colored, non-reflective surface and aim for even, diffuse illumination; use the app’s lux meter to confirm lighting. These steps help produce a sharp, stable camera image so the system can detect and score each shot reliably.

Q: What lighting conditions are required?
A: The system performs best in a well-lit room with evenly distributed light, ideally using daylight-style indoor illumination. Since F-Class competition takes place during daylight hours, matching that lighting gives the most realistic results. Aim for about 50 to 500 lux, which you can verify using the app’s built-in lux meter. A spotlight aimed at the target area can improve clarity through the scope, but avoid bright light behind the firing line, moving shadows, or reflective surfaces near the target plane. Lighting was the hardest part of setup for many new users at first - a ceiling fan shadow or reflection can confuse shot detection - but once corrected, tracking becomes steady and accurate.

Q: How do I know my lighting setup is good?
A: Use the app’s built-in lux meter during setup and aim for roughly 50 to 500 lux for best performance. Lighting quality depends on your scope and magnification, the training purpose (precision versus casual practice), how the training area is positioned relative to windows or direct sunlight, and whether reflective surfaces such as glass doors or TV screens are near the target. Floor or tripod instability and moving shadows can also interfere, and pets or other distractions crossing the target area will cause detection errors.
If the app struggles to detect shots, re-run Express Setup, paying attention to Step 1 for any red zones in the target field. A small red zone around the Reset mark is acceptable and does not affect training.

Q: Am I restricted to the PRONE position in my training?
A: The system is designed around NRA F-Class prone rules, so prone is the recommended position for authentic match-style training. Many users, however, successfully adapt with a benchrest or table setup because of space, furniture, or physical needs. The most important factor is geometry: align the target center with your barrel height so the optical and mathematical relationships remain consistent. Posture matters less than consistent setup, so choose the position that lets you train reliably and safely.

Q: Why does my phone need to be close to the target?
A: I’d rather keep it next to me.
The phone sits near the target to ensure instrument-level precision and reliable detection. At roughly three feet the rear camera sees the laser dot instantly and accurately, which prevents false hits caused by shadows, glare, or motion. For that reason the app requires the camera to be within about three feet of the target and will not proceed otherwise. Placing the camera farther away reduces detection accuracy, can mistake shadows for hits, and may produce “ghost shots” or approximate scoring. If you prefer to monitor from the firing line, mirror the device to a TV, monitor, or use Apple Watch so results remain visible while the camera stays beside the target.

Q: Do I need a special backdrop or safe area behind my targets?
A: No special backdrop is required. For reliable camera contrast, mount the target against a light-colored, non-reflective surface such as a whiteboard, painted wall, or white cardboard. Avoid direct sunlight, open shades, glass doors, mirrors, and other reflective objects, and keep the area free of moving shadows. Follow the app’s setup recommendations to minimize background clutter and ensure fast, accurate hit registration.

Q: What rifle setup does the kit require?
A: We do not enforce stricter NRA F-Class equipment rules for home training. Use the rifle and magnified scope you already own. The app includes common factory profiles so you can verify the system without creating a custom DOPE. Optical geometry matters more than brand or action type, so make sure your scope is focused, the scope adapter and laser cartridge are installed correctly, and the target center is aligned with your barrel height.

Q: What scope setup does the kit require?
A: We do not enforce stricter NRA F-Class equipment rules for home training. You can start with the optics you already own, including LPVOs. Some optics impose natural limits on usable training distance, but they still let you practice sight picture, trigger control, and follow-through indoors. The kit includes a scope focus adapter and universal rings that accommodate objective bell diameters from 21 mm to 66 mm, so most modern scopes will focus sharply at the short training distance.

Q: How do I align the scope for indoor practice?
A: The app guides you through alignment step by step. During onboarding, the Firing Range Validation section shows images and clear instructions to align your scope to the target; swipe right to left to move through the steps. For daily use, follow the in-app procedure to ensure a crisp reticle, correct subtensions, and comfortable eye relief. This removes the guesswork and keeps your setup consistent for accurate scoring.

Q: Could my barrel length or rail setup be an issue?
A: No. The laser cartridge installs into the chamber like a standard snap cap and is held securely in place by two O-rings, so it does not shift or reflect inside the barrel when activated. The system does not require any special accessories as long as your bolt cycles and firing pin operate normally.

Q: Do I need an internet connection during training?
A: No. The app runs completely offline. All training, scoring, and progress data, including Pro Access, are stored locally on your device. The only things that affect operation are lighting, the phone-to-target distance, and proper rifle alignment.
An internet connection is only needed for app updates, visiting external links such as the F-Class Laser Academy website, making in-app purchases, importing or creating DOPE data from web sources, and participating in online competitions. You can complete most of these tasks ahead of time while connected to Wi-Fi. For competitions, you can use the phone’s cellular data or the hotspot from another device.
No cloud synchronization is required, and we do not have access to your training data.

Q: Will mirrors or TV screens in the room interfere with my training?
A: Yes. Reflective surfaces can create false reflections on the target and compromise camera registration, so avoid placing targets directly in line with TVs, monitors, or mirrors. Large displays are useful for feedback, but position them so they do not overlap the camera’s view of the target; a projector screen above the target or a TV mounted to a side wall are good options. If reflective surfaces cannot be avoided, cover or reposition them until the camera sees only the target area.

Q: Should I use a dedicated training zone?
A: Ideally, yes. A consistent, safe, and clutter-free space that is well lit makes setup faster and more repeatable. You do not need a permanent room; many users create a quick, re-settable zone using a convenient table for the firing line, a movable whiteboard or magnetic board for target mounting, and a tripod with the phone holder ready to go. Store the laser cartridge in its protective case after each session and keep the tripod and mount in a fixed spot so alignment is consistent and setup takes only minutes.

Q: How do I install the laser cartridge safely?
A: The LaserHIT cartridge is built like a snap cap with a brass body and dual O-rings to protect your chamber and ensure precise alignment. Follow the app’s built-in Get Rifle Ready guide for step-by-step illustrated instructions. Before first use, remove the shipping protection by unscrewing the cartridge cap and taking out any thin film. Verify the batteries are installed with the flat side down and test the laser to confirm it emits a pulse when pressed. Lightly oil the O-rings so the cartridge slides smoothly into the chamber and ensure the chamber is clean and free of grease or residue. Insert the cartridge, close the bolt slowly the first time to confirm a proper fit, and then operate the bolt and trigger normally during dry-fire practice. Important safety note: this device is for dry-fire only. Never use the cartridge with live ammunition.

Q: Which calibers are supported?
A: By default, the F-Class Laser Academy supports the most common long-range calibers, including .308 WIN, .223 REM / 5.56 NATO, 6.5 cm, .300 AAC Blackout, .300 WIN, and .338 Lapua Magnum. We can also accommodate most custom calibers on request. For special or unusual calibers, please contact our Support team and include your cartridge dimensions so we can confirm compatibility.

Q: What is the best way to care for my laser cartridge?
A: Proper care keeps the cartridge precise and long-lasting. After each session remove the cartridge and store it in its protective case to prevent dust and scratches on the tiny lens and to minimize firing pin contact with the cartridge pad. Occasionally apply a thin coat of gun oil to the O-rings so the cartridge slides smoothly and seals the chamber. Replace batteries (LR41H or LR626) when you notice a drop in performance, and replace the rubber cap when it becomes worn to maintain the cartridge’s expected service life. Never use the cartridge with live ammunition or cycle it during live fire.

Q: How do I set up the scope focus adapter?
A: The kit includes a scope focus adapter and universal mounting rings. Installation is quick and tool-free. The adapter lets your scope focus sharply at eight yards so you can train at full magnification indoors and helps reduce parallax for precise reticle alignment. Open the app’s Quick Start guide and follow Step 8 for a visual, step-by-step walkthrough; swipe the image from right to left to move through each instruction.

Q: What is the battery life span?
A: The LaserHIT HD and LR cartridges use common LR41H and LR626 batteries depending on the caliber, all readily available at most U.S. pharmacies. The long life comes from the cartridge’s efficient electronic design rather than the batteries themselves. Under normal training conditions most users can expect a battery life of about a year or longer before replacement is needed.

Q: How long does the laser cartridge last?
A: With proper care the cartridge can deliver up to 100,000 hits and battery life typically lasts around three years under normal use. Actual lifespan depends on your rifle’s firing pin and how well you maintain the cartridge. To maximize service life, open the bolt after a session to release firing pin pressure, apply a light coat of gun oil to the O-rings occasionally so the cartridge slides smoothly, and store the cartridge in its protective case to keep the tiny lens free of dust. Replace the rubber cap when it becomes worn; replacement caps and service parts are available from our store or by contacting Support.

Q: Can I use my own laser cartridge?
A: The F-Class Laser Academy is optimized and validated for LaserHIT HD and LR cartridges. Third-party cartridges often incompatible due it technical characteristics and can produce false hits, double detections, or inaccurate scoring. You are free to experiment at your own risk, but using non-LaserHIT cartridges may prevent reliable operation and could limit the support we can provide. If you have a specific cartridge you want to try, send its technical specs to our Support team and we will advise whether it is likely to work or recommend an approved alternative.

Q: Can I use my own laser cartridge?
A: F-Class Laser Academy is optimized and validated for LaserHIT HD and LR cartridges. Most third-party cartridges are not compatible with the F-Class Laser Academy App, which can lead to false hits, double detections, or inaccurate scoring. You are welcome to experiment at your own risk, but non-LaserHIT cartridges may not operate reliably and could limit the support we can provide. If you have a specific cartridge you want us to evaluate, send its technical specifications to our Support team and we will advise whether it is likely to work or suggest an approved alternative: https://www.fclasslaseracademy.com/pages/support

Q: How do I project training to a big screen?
A: The F-Class Laser Academy App supports several reliable mirroring options for displaying your training session on a larger screen. The most stable connections are provided by the certified LaserHIT Wireless-X adapter or the LaserHIT HDMI cable for older iPhone models. Both have been tested to deliver less than one second of delay between your mobile device and the display. You can also use a home projector or computer monitor with HDMI input for equally fast and consistent performance.
Apple TV is another option, though it may introduce up to a two-second delay. To connect, open your phone’s Control Panel and use standard screen mirroring. For best results, connect your device to the external screen before starting your training session. On the app’s start screen, tap the mirroring icon in the lower-left corner and follow the setup guide. For full illustrated instructions, visit https://www.laserhit.com/setup-wireless-x-mirroring-iphone or https://www.laserhit.com/wired

Q: How do the scaled targets represent long-range distances?
A: Each F-Class target in the kit begins with the original full-size competition design for its respective distance. The target is then digitally resized with exact mathematical scaling that preserves ring geometry, scoring zones, and proportions. For example, the 1000-yard target is reduced at a scale of 1:125, recreating the same sight picture at just eight yards. Like a map that compresses miles into inches without changing the layout, these targets reproduce long-range conditions in a compact indoor space while keeping true competition accuracy. Each target sheet lists its original distance and scale, covering the official F-Class distances of 300, 500, 600, 800, 900, and 1000 yards.

Q: Is it safe for my rifle?
A: Yes. The LaserHIT cartridge is built like a snap cap to protect the firing pin during dry fire and will not damage your barrel when used as instructed. It is for dry-fire use only and must never be used with live ammunition. The cartridge has two rubber O-rings that protect the chamber from inner scratches; lightly oil the O-rings from time to time and clean the chamber after live-fire sessions. Firing pins and other mechanical parts have finite lifespans, so heavy users may eventually need replacements just as with live-fire use. If you have concerns about a specific rifle model or its condition, contact our Support team for device-specific guidance: https://www.fclasslaseracademy.com/pages/support

Q: Are infrared (IR) laser cartridges supported?
A: No. F-Class Laser Academy is designed to work with visible-light LaserHIT HD/LR cartridges. The app detects visible red laser impulses and uses those signals to provide sub-MOA placement and official-style scoring. Infrared emitters do not meet the optical and timing requirements we use for precision scoring, so they are not supported.
If you are considering a third-party or experimental cartridge, send its technical specifications to Support and we will review whether it is likely to operate reliably with the system: https://www.fclasslaseracademy.com/pages/support

Q: Do you plan to add more calibers?
A: Yes. We continue expanding caliber support and already cover the popular long-range rounds, including .308 WIN, .223 REM / 5.56 NATO, 6.5 Creedmoor, .300 AAC Blackout, .300 WM, and .338 LM. For less common cartridges we offer custom solutions on request; please contact our Support team with cartridge dimensions and examples so we can evaluate compatibility: https://www.fclasslaseracademy.com/pages/support

Q: How can I prevent cartridge damage?
A: Treat the cartridge like a precision instrument. Insert it by hand first to confirm it is fully seated before closing the bolt or operating the action. Keep the chamber clean of grease and live-fire residue, and remove the cartridge after each training session so the firing pin does not rest on the rubber pad. Never store the cartridge under firing-pin tension. Following these steps helps extend service life and avoid accidental damage.

Q: Can I use my own custom targets?
A: No. Custom targets are not supported because they would interfere with the precision alignment and scoring logic of the F-Class Laser Academy system. Each official target is digitally scaled and calibrated to match NRA F-Class standards, so using approved targets is essential for accurate results. However, we welcome feedback and ideas for specialty target sets or accessories that could enhance long-range training beyond F-Class. If you have suggestions or professional input, please contact us at info@fclasslaseracademy.com.

Q: Does the scope adapter work with all scopes?
A: Yes. The adapter covers the full range of common optics when using its universal rings. The training kit includes two rings (56 mm and 66 mm), and two additional rings (46 mm and 36 mm) are available separately. Together these four rings accommodate objective bell diameters from 21 mm to 66 mm, including LPVOs and most high-power scopes. Most users will find a compatible ring among these options.

Q: My scope image is still blurry with the adapter installed. How to fix it?
A: First confirm you have the eight-yard scope focus adapter model. Next, set your eyepiece or diopter until the reticle is perfectly sharp. Then focus the main tube so the target becomes clear, and finally adjust parallax or side focus until the target detail stops shifting with head movement. Check that the adapter and ring are seated squarely on the objective bell and that the scope is tightened evenly in the rings. Poor lighting, a dirty lens, or an incorrectly chosen ring size can also cause blur, so clean optics, confirm correct ring fit, and use even illumination before re-checking focus.

Q: Why isn’t the app registering my shots?
A: (lighting & hardware)
Start by checking lighting. Sudden changes such as a switched lamp, moving shadows, or glare can cause missed detections or ghost shots, so keep the target area evenly lit. If Express Setup Step 1 shows the target area saturated red, reduce the lighting and try again. Next, make sure you are using a LaserHIT LR or HD cartridge - third-party cartridges may not register reliably. Check the cartridge condition and batteries, since a worn rubber cap or low power can cause missed hits. Also confirm that the camera is positioned and aimed correctly at the target. If the problem continues, contact Support and include a screenshot or short video of your setup to help us identify and resolve the issue quickly. Visit: https://www.fclasslaseracademy.com/pages/support

Q: Why did my cartridge stop working?
A: (care & handling)
Most failures come from wear or handling, not sudden electronic faults. Insert the cartridge by hand and close the bolt gently the first time, letting it sit properly in the chamber. Keep the chamber clean, lightly oil the O-rings to maintain a snug fit, and remove the cartridge after training so the firing pin does not rest on the rubber pad. If performance drops, check or replace the batteries, O-rings, or pad. Replacing a worn rubber cap often restores full function. Cartridges are covered by a one-year warranty for manufacturing defects, and with proper care most last for years of training.

Q: Why aren’t my hits showing up on the target?
A: (Setup and software check)
First confirm you are aiming at the physical printed target, not at your phone, TV, or another nearby card. Next verify the target mounted matches the target scanned in the app, since a mismatch will prevent detection. Check that the camera frame includes plenty of space above the target so ballistic drop remains visible; if needed re-run Express Setup and adjust placement so the app can see up to about 40 MOA of drop. Make sure the target is stable and not swinging or moving like from a fan waves. Finally, check the App's top navigation status: red means CeaseFire and no shots will register until you Reset and start a new Stage, black means the app is paused while it recovers from camera movement or major lighting changes. If these steps do not solve the problem, contact Support and include a short video or screenshots of your setup so we can diagnose it quickly. Visit: https://www.fclasslaseracademy.com/pages/support

Q: Why don’t I see the laser flash when I fire?
A: (Conceptual check)
That is intentional. The cartridge emits an ultra-short, high-precision pulse that the phone camera captures instantly but is too brief for the human eye to register. This avoids the bad habit of “chasing the dot” and keeps your focus on the reticle while still delivering instrument-level placement accuracy (about ±0.05 MOA) in the app. If you suspect a hardware problem, check the cartridge batteries and camera alignment or send a short video to Support for a quick diagnosis. Visit: https://www.fclasslaseracademy.com/pages/support

Q: The app is not detecting my shots. Where am I supposed to shoot?
A: Always aim at the physical printed target mounted in the holder or on a board. Do not aim at your phone, TV, or a projected image. The device and any external screen are for feedback and scoring only; the app detects the laser dot on the real, physical target. Before you start, zoom out to confirm you are aligned with the correct target, then zoom in and take the shot.

Q: Why are my ballistic shots not registering during training?
A: That usually means the ballistic drop "start point" is above the camera’s visible area. Re-run Express Setup Step 1 and confirm the camera frame includes plenty of space above the target so high-angle trajectories, especially for long-range simulations such as 1000 yards, remain inside view. Also make sure you selected the correct scaled target and that your DOPE/profile falls within the target’s printable MOA limits; if the trajectory lies outside the scaled card, the camera cannot see it. If the problem continues, check lighting, scope focus, and cartridge/battery condition, then send a short video to Support for faster diagnosis.
Visit: https://www.fclasslaseracademy.com/pages/support

Q: The app got frozen during a session. How do I fix it?
A: I tis a very rare case. What looks like a freeze is usually the app entering Pause mode. This happens when the camera loses stable conditions due to lighting changes, phone movement, or a blocked target. Check your lighting for glare or moving shadows, close other apps to free up processing power, and keep your phone battery above 20% to avoid low-power slowdowns. Make sure the camera is steady and properly aligned with the target. If the issue continues, restart the app and re-run Express Setup.

Q: The app displays “Target Lost” or the auto-zoom suddenly cancels. What happen?
A: These messages is a very rare and appear when the app loses stable alignment due to interruptions such as a long-time paused screen mirror or moving the phone out of holder during an active training stage. The simplest fix is to restart the app and re-run Express Setup to reestablish focus and alignment. Leaving the session idle for more than 20 minutes can also disconnect mirroring and cause zoom cancellation. Think of the “Target Lost” message as a reminder to reset, refocus, and start a new stage - just like returning to the firing line after time has expired in an F-Class match.

Q: My reset shot isn’t working. Why?
A: First confirm the black Reset mark is fully visible and evenly lit in the camera frame. Re-align the phone so the entire target and Reset box are in view with no glare or moving shadows. Remember that any ballistic drop offset you are using also shifts the Reset area; at long-range simulations your reset aim point may need to be lower on the mark. Verify you selected the correct scaled target card in the app and re-run Express Setup if needed.

Q: Do you ship internationally?
A: Yes. We ship worldwide, though delivery times and shipping fees vary by destination. Customers are responsible for any customs duties or import taxes applied by their country. Final shipping rates and estimated delivery times are shown at checkout.

Q: How long does shipping take?
A: Orders are processed within one to two business days. Delivery within the U.S. usually takes three to five business days, while international shipping may take seven to twenty-one days depending on location and customs clearance. Expedited options, including two-day and overnight delivery, are available at checkout.

Q: What is your return and refund policy?
A: We accept returns within 30 days of delivery for products that are unused and in their original condition. After inspection, approved refunds are issued to the original payment method. Shipping charges are non-refundable.

Q: What is your return and refund policy during holidays?
A: During the holiday season, we extend our return window to 90 days from the delivery date for products that are unused and in reusable condition. Once the item is inspected and approved, refunds are issued to the original payment method. Shipping costs remain non-refundable.

Q: Can I cancel my order after purchase?
A: Yes. Orders can be canceled before shipment. If your order has already shipped, you can return it after delivery for a refund in accordance with our return policy.

Q: Do you offer exchanges?
A: Yes. Exchanges are available within 30 days of delivery if the original product is unused and in new condition. During the holiday season, the exchange period is extended to 90 days. If you need to exchange for a different caliber or product, contact our Support team for assistance. Visit: https://www.fclasslaseracademy.com/pages/support

Q: How do you handle customer privacy?
A: We take customer privacy seriously. All training data remains stored locally on your device, and no cloud syncing is required. Personal information collected during purchases in Store is used only to process your order and is never shared with third parties without consent. In-app purchases are processed through Apple, which upholds strict privacy standards and does not share user information with third parties such as F-Class Laser Academy. Access to online competitions is managed entirely through Apple Game Center, and F-Class Laser Academy does not collect or store any competition data.

Q: What are the Christmas shipping cut-off dates?
A: To ensure delivery before December 24, place your order by the following dates: standard shipping by December 15, expedited shipping by December 20, and overnight shipping by December 22. We recommend ordering early to avoid possible carrier delays during the holiday season.

Q: How soon will my order ship after I place it?
A: Orders are typically processed and shipped within 24 to 48 business hours. During busy holiday periods or promotional events, processing time may extend up to 72 hours.

Q: Can I track my order?
A: Yes. Once your order ships, you will receive a confirmation email with a tracking number so you can monitor your delivery status. Please check your Junk or Spam folder if you don’t see the email in your inbox, as automated messages sometimes end up there.

Q: What should I do if my order arrives damaged or incomplete?
A: Contact us immediately with photos of the package and product. Our support team will review the issue and arrange a replacement or refund at no cost to you.

Q: Can I ship to a P.O. box or APO/FPO address?
A: Yes. Orders can be shipped to P.O. boxes and APO/FPO addresses through USPS. Please note that delivery times may vary depending on location and military mail processing.

Q: What if shipping is delayed due to holiday volume?
A: High carrier volume in December can cause delays beyond our control. We recommend placing orders early and selecting expedited shipping for time-sensitive deliveries. Tracking updates will be provided so you can monitor your package’s progress in real time.

Q: Can I order as a gift?
A: Yes. You can ship your order directly to the gift recipient. Gift receipts without pricing are available upon request, and you can also purchase a digital Gift Card for flexible delivery and use.

Q: Do you offer gift cards?
A: Yes. Digital gift cards can be purchased directly from our website and make an excellent gift for any shooter or enthusiast - especially during the Christmas season.

Q: What payment methods are accepted?
A: Payments are processed securely through the App Store for in-app purchases, and through our website checkout for physical products. We accept major payment methods including Visa, MasterCard, PayPal, and Apple Pay.

Q: Is my payment information secure?
A: Yes. All transactions are encrypted and processed through trusted, certified payment providers. F-Class Laser Academy does not store or have access to your credit card or banking information.

Q: How do you protect customer privacy?
A: We do not store or share any personal training data. All order and payment details are processed securely through Apple or our verified payment partners. Your financial information is encrypted, and we never share customer data with third parties.

Q: What is your return policy?
A: We offer a 30-day return policy for unused products in their original packaging. Please
contact our Support team before sending a return to receive authorization and detailed
instructions. Visit: https://www.fclasslaseracademy.com/pages/support

Q: Will Pro Access (in-app purchase) be refunded if I cancel?
A: In-app purchases are processed by Apple and follow Apple’s refund policy. To request a refund, log in to your Apple account and submit the request through reportaproblem.apple.com.

Q: How do I request a refund?
A: Email info@fclasslaseracademy.com with your order number to start the process. Refunds are issued once the returned item is received and inspected. Please note that shipping fees are non-refundable.

Q: Do you offer warranties?
A: Yes. All LaserHIT laser cartridges come with a one-year warranty covering manufacturing defects. Scope adapters are protected under standard consumer warranty laws. Targets, rubber caps, and other replaceable wear parts are not covered by warranty.

Q: I submitted a Technical Support request but haven’t received a reply. What should I do?
A: We respond to all support requests, but sometimes our replies are filtered into Junk or Spam folders. If you haven’t heard from us within 48 hours, please check those folders first. Before submitting a new request, we recommend browsing the FAQ section or chatting with our F-Class Laser Academy Lyro assistant, which provides detailed, accurate answers without marketing fluff. You can also explore our blog for insider insights and technical guidance. If your question relates to the F-Class community, match details, or shooting science, visit the F-Class Territory section on our main website for specialized information.

Q: What does the Apple Watch show during F-Class Laser Academy training?
A: It displays wind direction and speed, along with your most recent scored shot marked in white on the target and a red scoring disk indicating its value on the side.